Simplifying Self‑Directed Services with TrueCare.

Our mission is to make financial management in the Self-Determination Program easy and supportive. We walk beside participants and families with true care, trust and respect, making the process feel simple. Through clear, person-centered services, we help people confidently direct their own lives.

Organizational Values

Care

Equity

Respect

Transparency

Sustainability

At TrueCare FMS, we make self-directed services simple, clear, and stress-free. You choose your providers; we handle the invoices, the payments, and the paperwork behind them — so you can focus on getting the care and support that works best for you.

We partner with you every step of the way, giving you the tools and guidance to manage your services with confidence.

Services We Offer

Bill Payer

Under the Bill Payer model, you purchase services from approved agencies, businesses, or independent providers. You do not hire employees directly. The FMS processes payments and pays your approved providers on your behalf — the simplest option, with the least employer responsibility.

Co-Employer

Coming soon

Under the Co-Employer model, you choose and direct your support staff while the FMS acts as the legal employer — handling payroll, taxes, and other employment requirements —  you keep flexibility while sharing employer responsibilities.

Sole-Employer

Coming soon

Under the Sole Employer model, you are the legal employer and have the highest level of control over your services. Hiring, benefits, and staff management are yours, with the FMS providing payroll processing and tax support.

How it Works

Getting started with TrueCare FMS is simple.
Just follow these steps:

STEP 1:

Fill Out the Interest Form

Complete our quick interest form so we can set up your account.

STEP 2:

Book a Consultation

Schedule a time to meet with our team. We’ll answer your questions and help you choose the best model

STEP 3:

Get Onboarded

Our dedicated onboarding portal makes getting started simple. Complete your onboarding tasks, upload documents, and track your progress all in one place with clear guidance every step of the way.

STEP 4:

We Handle the Rest

Once you’re onboarded, you can begin using your self-directed services right away. We’ll take care of billing, payments, and administrative tasks so you can focus on achieving your goals and directing your services.

Frequently asked questions

What does your company do?

We are a Financial Management Service (FMS) provider. We help people in the Self‑Determination Program handle budgets, pay vendors, and manage services.

Who do you work with?

We work with participants, families, vendors, service coordinators, and independent facilitators in the Self‑Determination Program.

Do you only work with certain Regional Centers?

No. We work with all Regional Centers in California.

How do I sign up?

You can sign up through our online registration forms for participants, vendors, service coordinators, or independent facilitators.

Is there a cost to use your services?

No. Our services are covered as part of the Self‑Determination Program.

How do I contact you if I have questions?

You can call us, email us, or use the contact form on our website.

Ready to Get Started with TrueCare?

Take the stress out of managing your services. You choose your providers; we handle the bills, the budget, and the paperwork—so you can focus on what matters most.