Simplifying Self‑Directed Services with TrueCare.
Our mission is to make financial management in the Self-Determination Program easy and supportive. We walk beside participants and families with true care, trust and respect, making the process feel simple. Through clear, person-centered services, we help people confidently direct their own lives.
Organizational Values
Care
Equity
Respect
Transparency
Sustainability
At TrueCare FMS, we make self-directed services simple, clear, and stress-free. You choose your providers; we handle the invoices, the payments, and the paperwork behind them — so you can focus on getting the care and support that works best for you.
We partner with you every step of the way, giving you the tools and guidance to manage your services with confidence.
Services We Offer
Under the Bill Payer model, you purchase services from approved agencies, businesses, or independent providers. You do not hire employees directly. The FMS processes payments and pays your approved providers on your behalf — the simplest option, with the least employer responsibility.
Coming soon
Under the Co-Employer model, you choose and direct your support staff while the FMS acts as the legal employer — handling payroll, taxes, and other employment requirements — you keep flexibility while sharing employer responsibilities.
Coming soon
Under the Sole Employer model, you are the legal employer and have the highest level of control over your services. Hiring, benefits, and staff management are yours, with the FMS providing payroll processing and tax support.
How it Works
Getting started with TrueCare FMS is simple.
Just follow these steps:
STEP 1:
Fill Out the Interest Form
Complete our quick interest form so we can set up your account.
STEP 2:
Book a Consultation
Schedule a time to meet with our team. We’ll answer your questions and help you choose the best model
STEP 3:
Get Onboarded
Our dedicated onboarding portal makes getting started simple. Complete your onboarding tasks, upload documents, and track your progress all in one place with clear guidance every step of the way.
STEP 4:
We Handle the Rest
Once you’re onboarded, you can begin using your self-directed services right away. We’ll take care of billing, payments, and administrative tasks so you can focus on achieving your goals and directing your services.
Frequently asked questions
We are a Financial Management Service (FMS) for California’s Self-Determination Program. When you self-direct your services, someone has to handle the money side — that’s us. We track your budget against your approved spending plan, receive invoices from the providers you choose, pay them, keep the records the regional center requires, and handle the billing. You stay in charge of who provides your services and how; we make sure the paperwork and payments happen correctly and on time.
We work with Self-Determination Program participants and their families, the service providers they choose, regional center service coordinators, and independent facilitators. Participants and families are who we ultimately serve — everyone else in that list is part of making a participant’s plan work.
No. We are already vendored with several regional centers and are in the courtesy vendorization process with the rest, so we can generally work with you wherever you are in California. If you’re not sure whether we’re set up with yours yet, contact us — courtesy vendorization is routine, and we’ll start it for you.
Ready to Get Started with TrueCare?
Take the stress out of managing your services. You choose your providers; we handle the bills, the budget, and the paperwork—so you can focus on what matters most.
