Frequently Asked Questions
General Questions
We are a Financial Management Service (FMS) provider. We help people in the Self‑Determination Program handle budgets, pay vendors, and manage services.
About Us
We work with participants, families, vendors, service coordinators, and independent facilitators in the Self‑Determination Program.
No. We work with all Regional Centers in California.
You can sign up through our online registration forms for participants, vendors, service coordinators, or independent facilitators.
Registration Forms
No. Our services are covered as part of the Self‑Determination Program.
About Us
You can call us, email us, or use the contact form on our website.
Contact Us
Participants
It is a program that lets you choose your own services and supports, and you control your own budget.
You will need your personal information, your Regional Center information, and some documents like your IPP and budget.
Participant Registration Form
If you are a Regional Center client, ask your Service Coordinator. They will let you know if you qualify.
Yes. We can help connect you with vendors and independent facilitators.
Yes. We can help you set them up as vendors or employees so they can be paid.
Vendors
Fill out our vendor registration form and upload your W‑9, proof of insurance, and any licenses you have.
Vendor Registration Form
Vendors are paid through us after services are approved and invoices are submitted.
No. In the Self‑Determination Program, you do not have to be a traditional vendor. You just need to sign up with us.
After you register, we will give you instructions and a portal to upload invoices.
Service Coordinators
You can register as a service coordinator on our website and send us referrals or participant information.
Service Coordinator Registration Form
Yes. We can share reports and updates with you regularly.
Independent Facilitators
An independent facilitator helps participants plan their services and manage their budgets.
Fill out our independent facilitator registration form and upload your W‑9 and resume.
Independent Facilitator Registration Form
Budget and Payments
We track your spending and make sure you stay within your approved budget.
Once everything is approved, payments are usually sent within a few business days.
Yes. We provide regular statements and you can ask us anytime.
Ready to Get Started with TrueCare?
Take the stress out of managing your services. At TrueCare FMS, we’re here to make payroll, taxes, and paperwork simple—so you can focus on what matters most.
